Inputs
Only collect the details needed to complete the workflow or prepare the handoff.
Guide
Data and privacy
A good automation plan names what data is needed, where it goes, who can access it, and how deletion or retention requests are handled.
Only collect the details needed to complete the workflow or prepare the handoff.
AI, forms, email, hosting, CRM, and workflow providers should be known and documented.
Limit who can view submissions, outputs, and customer information.