Moment detection
Use job completion, positive replies, paid invoices, or manual staff signals as the starting point.
Retention workflow automation
Review Request Bot
Detect completed jobs and happy customer signals, prepare a review request, and keep timing, eligibility, and tone owner-approved.
Working prototype
The Review Request Bot checks the customer moment, prepares a polite draft, and holds the message until the business approves it.
Use job completion, positive replies, paid invoices, or manual staff signals as the starting point.
Requests stay in draft until the owner confirms the customer is eligible and the tone is right.
Track who was asked, which channel was used, and whether another reminder is appropriate.