Flagship proof

Example workflow

From missed enquiry to owner-approved reply.

This is the simple case-study story Heyaro can use when selling the first managed AI Receptionist package to local service businesses.

See package Run demo

Before

The enquiry arrives messy.

Missed call from Sarah in Parramatta. Kitchen sink leaking. Wants someone tomorrow if possible. Sent a photo. No access details. Call back after 4pm.

A normal business inbox turns this into delay: who replies, what questions are missing, is it urgent, and what should be promised?

After

Heyaro prepares the owner handoff.

  • PriorityHigh, because the job mentions a leak and tomorrow availability.
  • Missing detailsStreet address, access notes, parking, and best contact number.
  • Owner actionApprove a reply, call after 4pm, or mark as not a fit.
  • Draft replyPolite, short, asks for missing details, and avoids locking in price or appointment time.

The workflow

The sale is not "AI". The sale is fewer missed jobs.

Heyaro turns a repeatable admin problem into a reviewed workflow the owner can trust.

Customer enquiry AI captures details Missing questions Owner approval Reply and lead log

What changes

The business gets a cleaner first response.

  • Every enquiry has a short summary.
  • Urgent work is easier to spot.
  • Missing details are asked before quoting.
  • Customer replies stay approval-safe.

What stays human

The owner still controls the promise.

  • No automatic pricing without approval.
  • No appointment confirmation until the team agrees.
  • No unusual customer issue is forced through a template.
  • Every first setup is tested with real examples from the business.